COVID-19 SERVICE UPDATE – OCTOBER 2020
Covid-19 Service Update

At Universal Drugstore, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm on Monday to Friday, and 7:00 am – 7:00 pm on Saturday and Sunday. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still delays occurring. Our normal shipping time averages 1 - 2 weeks. Shipments may take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.


Management and Staff
Global Care Rx
1
Find your medication
Or Call Us Toll Free:
1-888-487-3440
2
Order your medication

Once you've found your Medication, buy it online, FAX your paperwork, or call Toll Free: 1-888-487-3440. We require an original Rx prior to dispensing your order.

3
Receive your medication

Average delivery time is 2 weeks.

Save Up to 90% on Your Medication

Global Care Rx contracts with licensed pharmacies in Canada and around the world, as well as fulfillment centers, in order to provide you with the lowest possible prices for your medications. You can buy medications at lower prices from international pharmacies and fulfillment centers. Just like your local pharmacy, you can speak to a pharmacist at any time and you will receive your medication at your door step within 2 weeks.

Our international prescription service contracts with licensed pharmacies and fulfillment centers, and you can save up to 90% when purchasing medications from Global Care Rx. Just because you don't have insurance doesn't mean that you have to pay ridiculously high prices for your medications! Stop paying unfairly high prices for your medication and order practically the same medication from Global Care Rx's contracted pharmacies.

We are committed to saving you money on your medications. If you do not have insurance, do not worry. You will always receive the lowest price when ordering your medications from Global Care Rx, guaranteed.

Just like your neighborhood pharmacy, Global Care Rx discount prescription service will only refer orders that accompany a valid prescription for all products which require a prescription. You can send your prescriptions to us by fax, email, or mail. We will be happy to call your doctor for your prescriptions in the event that you do not have one available to send to us. Please provide one of our customer service representatives with your doctor's contact information and we will be happy to call them for your prescriptions.

All orders are backed with a 100% Price Match Guarantee. If you find the same product at a lower price, let us know and we will match it! Buy all of your medicines from Global Rx Care online prescription service with confidence.